Terms of Service

Ordify · Last updated 13 August 2026

These terms apply when you order from Ordify through this app. By creating an account or placing an order, you agree to them.

Orders

Menu availability, pricing, and preparation times are set by Ordify and may change without notice. Placing an order is a request to purchase, not a guarantee — Ordify may decline or cancel an order (for example, if an item runs out), in which case you'll be notified and refunded where applicable.

Payment

Prices are shown in RM and include applicable tax unless stated otherwise. Depending on what Ordify has enabled, you may pay at the counter, by bank transfer/QR with a receipt upload, or online. Online payments are processed by a third-party payment gateway — we don't store your card or banking details.

Loyalty & rewards

Ordify's loyalty program, points, and any birthday treat are provided at Ordify's discretion and may change or end at any time. Points have no cash value and aren't transferable.

Your account

You're responsible for the accuracy of the information you provide and for keeping your password secure. You must be old enough under Malaysian law to enter into this agreement, or have a parent/guardian's permission.

Acceptable use

Don't use this app for anything unlawful, to place fraudulent orders, or to interfere with its normal operation.

Liability

This app is provided by Ordify on the Ordify platform on an "as is" basis. To the extent permitted by Malaysian law, neither Ordify nor Ordify is liable for indirect or consequential losses arising from your use of the app.

Governing law

These terms are governed by the laws of Malaysia.

Changes

We may update these terms from time to time; continued use of the app after a change means you accept the update.

Contact

Questions about these terms can be directed to Ordify or to the Ordify platform team at info@ordify.my.