Privacy Policy

Ordify · Last updated 13 August 2026

This policy explains what personal data Ordify collects when you order through this app, how it's used, and the rights you have under Malaysia's Personal Data Protection Act 2010 (PDPA). This app is operated on the Ordify platform, which processes this data on Ordify's behalf.

Information we collect

Account details: name, phone number, email address, and (optionally) date of birth
Order history: items ordered, order totals, order status, and timestamps
Loyalty data: points balance and points activity, if Ordify's loyalty program is enabled
Payment proof images, if you pay by bank transfer/QR and upload a receipt
Guest checkout details (name and phone) if you order without creating an account

How we use it

To process and prepare your orders, and to contact you if there's an issue with one
To operate the loyalty and birthday treat programs, if enabled
To send order-status notifications you've opted into
To maintain accurate business and tax records

Sharing

We don't sell or rent your data. It's shared only with: Ordify (the business you're ordering from), the Ordify platform (which hosts and operates this app), and payment processors when you pay online. We may disclose data if required by Malaysian law.

Retention

Order records are kept as part of Ordify's business and tax records. Account details are kept until you delete your account, at which point your name, phone, email, and date of birth are removed — order records themselves are retained for accounting purposes, without your personal details attached.

Your rights

Under the PDPA, you can access, correct, or request deletion of your personal data at any time.

Cookies

We use one essential session cookie to keep you logged in and remember your cart. We don't use third-party advertising or tracking cookies.

Contact

For privacy questions, contact Ordify directly, or reach the Ordify platform team at info@ordify.my.